If you have a business that revolves around the sale of hemp or cannabis products, chances are you have been getting lots of business lately. These products have grown in popularity over the last few years, and there have been several studies released that indicate the cannabis and hemp has a number of health benefits and can be used for a number of ailments and neurological conditions. In the past, these products were mainly used for recreational purposes, and while this is still the case for many people, some people rely on cannabis and hemp as natural remedies for conditions like ADHD, epilepsy and glaucoma.
While you likely take pride in the fact that you are able to offer quality products to customers that can improve their lives, you also have to think about the legal aspects of things. This means you will need to employ the services of a hemp collection agency to ensure that you receive timely payments on the items you sell.
When it comes to hemp collections, the process of recovering funds is pretty similar to collections for other industries. Initially, the hemp collections agency will try to notify the customer via email or phone to inform him or her that payment is due. If the collection agency does not get a response from the customer, letters may be sent to the consumer on your behalf. You can work with the agency to make sure that all the terms of the collections process are clearly detailed in the letter. It is also a good idea to provide several repayment options for the customer to make the process easier.
If the customer does not respond to phone, email or letter correspondence, then you may have to take drastic measures to get the money you are owed. You can notify the customer to let him or her know that the account has been turned over to a lawyer’s office. At this point, you can still accept payment from the customer, but the notation on the account will be different, and the customer’s credit could be affected if he or she does not make their payments on time. You can also offer to settle the case with the consumer if they are willing to make a lump sum payment or two payments that will satisfy the balance.
When you are searching for the right hemp collection agency, be sure that the organization you choose has experience working with hemp and cannabis companies. You should also research the lawyers’ and collection agencies experience with customer service and providing quality, legal correspondence.
Remember that the collections company you work with is also a reflection of your business, so you want to make you maintain a stellar reputation, even when you are working to get the funds you are entitled to. It is also a good idea to ensure that customers know all the rules associated with repayment before making a purchase to ensure there is no confusion. This keeps your business running smoothly and reduces the chances that you will have to use collections often.